Governance
How Heydeo maintains trustworthy decisioning across payments, documents, and compliance. This page is designed for customers, partners, and institutions evaluating controls.
Truthful guarantees
We only label a settlement SLA as “issued” when underwriting has created an issuance record. Eligibility and evaluation are shown separately to avoid overstating guarantees.
Audit-ready evidence
Decisions are supported by structured inputs/outputs and preserved metadata so reviewers can trace what happened, when, and why.
Control areas
Core workflows emit an evidence envelope (inputs, outputs, applied rules, timestamps) suitable for audit trails. Institutions can use these traces for sampling, review, and post-mortems.
Role-based access control and least-privilege patterns are used for sensitive operations (e.g. issuing an SLA). Administrative changes are designed to be visible in logs.
We maintain a security posture appropriate for trade data (encryption, monitoring, and incident handling). Vulnerability reports can be submitted to security@heydeo.ai.
AI features are used to draft, summarize, and structure trade information. High-impact actions (like guarantees) remain governed by policy checks and explicit issuance.
We aim to minimize data collection, retain what’s needed for operations and auditability, and provide export/deletion pathways aligned with our policies.
For institutions
If you’re evaluating Heydeo for underwriting, compliance, or program governance, start here: