Privacy Policy

Last updated: January 2024

Introduction

Heydeo AI ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information.

Information We Collect

We collect the following types of information:

  • Account Information: Name, email, company details, contact information
  • Business Data: Export records, shipment details, trade documentation
  • Usage Data: How you interact with our platform, features used
  • Device Information: Browser type, IP address, device identifiers

How We Use Your Information

  • To provide and maintain our export management services
  • To match you with potential buyers and trading partners
  • To generate and manage export documentation
  • To process payments and financial transactions
  • To improve our platform and develop new features
  • To communicate with you about your account and services

Data Sharing

We may share your information with:

  • Verified trading partners when you initiate a connection
  • Payment processors to complete transactions
  • Logistics providers for shipment tracking
  • Regulatory authorities as required by law

Data Security

We implement industry-standard security measures including encryption, secure servers, and regular security audits to protect your data.

Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Export your data in a portable format
  • Opt-out of marketing communications

Contact Us

For privacy-related inquiries, please contact our Data Protection Officer at privacy@heydeo.ai